Category;

Business & Entrepreneurship

scale success summit 2026

Services;

Art Direction, Visual Identity, Brand System, Print Design, Environmental Design, Event Collateral

Category;

Business & Entrepreneurship

scale success summit 2026

Services;

Art Direction, Visual Identity, Brand System, Print Design, Environmental Design, Event Collateral

Category;

Business & Entrepreneurship

scale success summit 2026

Services;

Art Direction, Visual Identity, Brand System, Print Design, Environmental Design, Event Collateral

Entrepreneurs, business leaders, and community organizations from across California come together to build the resources to start, grow, and scale a business. Sponsors range from the James Irvine Foundation to Wells Fargo.

Scale Fresno came to me with a tagline, "Rooted in the Valley, Rich in Value," and a tree motif. They wanted an identity that felt alive: rooted, but always expanding.

As the sole designer, my job was to take their signature green and tree motif and build a full standalone event identity, close enough to Scale Fresno to feel like family, distinct enough to hold its own.

The most pivotal decision was moving off Scale Fresno's brand green into a gradient of greens across the tree and every surface built from it. I tested it against the solid color first, the safer, more literal match to the parent brand. The gradient won because it gave the tree what flat color couldn't: depth, motion, growth caught mid-happening.

The hard part was keeping one motif from feeling redundant across a dozen formats: paper, fabric, signage, screens. So I broke the tree apart. Branches became a repeatable pattern for backgrounds and smaller pieces. Sections were isolated and cropped for things like the lanyard and tote bag. The gradient lived inside the tree itself, not as a flat wash behind it. One static graphic became a set of pieces I could recombine depending on the surface.

SCALE Fresno
SCALE Fresno
When we talk about access in small-business support, we often talk about it resource category by resource category: access to capital, technical assistance, markets or networks. Can an entrepreneur get a loan, find the right advisor, reach customers or connect to the people who can help their busine
7d ago ·

When we talk about access in small-business support, we often talk about it resource category by resource category: access to capital, technical assistance, markets or networks. Can an entrepreneur get a loan, find the right advisor, reach customers or connect to the people who can help their business grow?

But businesses do not experience those resources separately. They experience them together, in a place. Where you are determines who you know, which customers pass your door, which institutions you can reach, what property you can afford and what investment is happening around you. As small-business support has become increasingly organized around programs, products and financing, it can be easy to lose sight of the place-based dimension.

That makes place an important part of how SCALE Fresno thinks about expanding opportunity for underserved businesses, especially because many of the organizations that make up the SCALE Fresno network are themselves rooted here in Fresno County. They work face-to-face with entrepreneurs in the communities they serve. They understand local industries, neighborhoods and commercial corridors, and that knowledge is built on years, and often decades, of relationships.

There is research behind the importance of that local context. In a 2024 analysis developed specifically for Fresno, the Urban Institute noted that the demands and opportunities facing a business downtown can be very different from those facing one along a commercial corridor or arterial. Its conclusion: efforts to support small businesses should consider the type of business, its history and its location, and should engage local businesses and residents in determining what support is needed.

National research also shows how closely small businesses are connected to their surrounding communities. In Main Street America’s Spring 2025 survey of 1,587 business owners in more than 500 communities, 55% said the community of other business owners was something they valued about their district, while 45% pointed to their location’s ability to attract customers. Its 2026 survey found that 79% of participating businesses generated most of their revenue through in-person sales, while 75% had fewer than three full-time employees. Nearly half, 47%, described their business as a destination that draws people into its commercial district.

For businesses like these, the conditions immediately around them are part of the business model. A technical-assistance program can help an entrepreneur improve their accounting or marketing, and a lender can provide capital. But neither can, on its own, create customers, fill neighboring storefronts or make a commercial district more active and attractive.

This is why place matters to access. The needs of a business cannot always be separated from the conditions surrounding it. The same marketing assistance, loan or business advising can have very different value depending on whether a business sits on a thriving commercial corridor, in an area with persistent vacancy, near a major institution or in a community disconnected from investment and customers.

Research specific to Fresno supports this approach. The Urban Institute found that the demands and opportunities facing a downtown business can differ substantially from those facing a business along another commercial corridor or arterial and recommended that small-business support account for a business's type, history and location.

Downtown Fresno offers one example.

According to Downtown Fresno Partnership, downtown Fresno has roughly 344,000 square feet of vacant ground-floor space, approximately the size of an entire shopping center. For a small restaurant or retailer without a major advertising budget, that surrounding vacancy matters. A business may improve its marketing, extend its hours and refine its operations and still struggle if there are not enough people walking past its front door. That understanding has shaped Downtown Fresno Partnership's approach to small-business support.

Through Scale Up Downtown, developed with Access Plus Capital and other partners, businesses receive support covering accounting, capital readiness and marketing. But the assistance is also specific to operating downtown, providing merchandising for sidewalk visibility, events with neighboring businesses and one-on-one support inside individual stores and restaurants. In the first cohort, six businesses came together that had all chosen downtown for their storefronts. That common context created unusually strong engagement because participants shared customers, streets, challenges and a stake in the future of the same place.

At the same time, Downtown Fresno Partnership is working on the conditions around those businesses by increasing foot traffic, addressing vacancy, attracting new businesses and investment, and strengthening the district itself. That matters because many of the challenges facing an individual business cannot be solved at the level of the individual business. Downtown Fresno Partnership’s approach recognizes that these conditions are interconnected: stronger businesses can contribute to a stronger district, while a stronger district creates more opportunity for the businesses already there. Taken together, this reflects a more holistic view of access: supporting entrepreneurs directly while also improving the economic environment that determines how valuable that support can ultimately be.

The Downtown example points to a broader lesson for SCALE Fresno: place should be represented in the architecture of small-business support. Access to capital, technical assistance, markets and networks remains essential. But the right combination of support depends on the business and the economic environment around it. In one community, the limiting factor may be storefront vacancy and foot traffic. Somewhere else, it may be connections to major employers, permitting, customers, lenders or anchor institutions.

A place-based approach does not prescribe the same intervention everywhere. It creates a way for the ecosystem to ask a more useful question: What is limiting this business’s ability to participate in the economic opportunity around it, and which parts of the support system can help change that?

That is ultimately what it means to help businesses grow in place and provide tailored access considering those conditions.

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SCALE Fresno
SCALE Fresno
When people describe a vibrant community, they rarely start with a warehouse or corporate office. They talk about the restaurant where the owner knows their family, the barbershop where neighborhood children grew up, the childcare center, the local bakery and the small grocer.
20d ago ·

When people describe a vibrant community, they rarely start with a warehouse or corporate office. They talk about the restaurant where the owner knows their family, the barbershop where neighborhood children grew up, the childcare center, the local bakery and the small grocer. These businesses create everyday community access: places to go, people to connect with and reasons to participate in local life.

We all know personally how much small businesses give us every day. They create local jobs and generate income that stays in our communities. They create places to gather and bring a feeling of aliveness, connection, conversation and pride to our neighborhoods. They give people the opportunity to build something of their own while helping create the communities in which the rest of us want to live. Importantly, they are a pathway to livelihoods and economic stability for immigrants who make up a growing proportion of people living in our communities.

For all of this immense value, however, much of our taxpayer-backed economic-development spending and institutional capacity remains focused on attracting major corporations and large development projects. Good Jobs First estimates that state and local governments provide corporations with as much as $90 billion each year in economic-development subsidies. In one analysis of more than 4,200 incentive awards across 14 states, large companies received 90 percent of the dollars, leaving only about 10 percent for small, locally owned businesses—even among programs that were technically open to businesses of any size. Good Jobs First has also documented 240 individual “megadeals,” each worth at least $75 million, with a combined public cost of more than $64 billion. 

This reflects a narrow definition of prosperity. We measure the number of jobs promised, the dollar value of an investment, the square footage developed and the tax revenue projected. Those measures matter, but they do not tell us whether an investment is helping people build stable lives, own business assets, increase their incomes and remain connected to their communities. The question is not simply whether the economy is growing, but whether that growth is creating widely shared prosperity. Small businesses are central to that promise because they allow more people to build wealth, shape their own livelihoods and have a lasting stake in the communities they call home.

This is not an argument that large employers or major investments have no place in an economic-development strategy but rather that our institutional structures should reflect the full range of things we say we value. At a time of eroding institutional trust, weakening community ties and an economy that has concentrated wealth and ownership for too long, we must confront a central contradiction: we celebrate entrepreneurship as an American ideal, while underinvesting in the conditions that allow entrepreneurship to become a broad and reliable pathway to prosperity.

Why now

Americans filed approximately 5.62 million applications to start businesses in 2025. That is a surge in entrepreneurship that began during the pandemic and reversed a multi decades-long period of declining business formation. In California alone, nearly 554,000 applications were filed—about 52 percent more than before the pandemic in 2019. The sustained rise in applications marks a significant shift from earlier patterns of business formation and tells us that Californians – and Americans - still possess a strong desire to build something of their own. 

Filing an application is only the beginning, however. For many entrepreneurs, the path from starting a business to sustaining and growing one becomes a systematic course of no. They have no collateral, no established banking relationship, no procurement history, no family wealth, no affordable commercial space, no clear path from training to capital, contracts, and growth. These barriers are often treated as individual deficiencies. But taken together, they reveal how our institutions are designed. Economic-development systems tend to recognize businesses that already possess scale, assets, relationships and a record of prior success. 

This is where race, gender and class become inseparable from the small-business conversation. Access to wealth, property, credit and professional networks has never been distributed equally. When those assets become the primary evidence that an entrepreneur is worthy of investment, institutions reproduce existing inequality even when their rules appear neutral.

The contrast with large corporate projects is revealing. Major companies arrive with lawyers, consultants, financial institutions and government-relations teams. Their scale is treated as evidence of public value, and institutions organize themselves around securing the investment. Small-business owners must navigate a fragmented system themselves and prove their value at every step to lenders, permitting agencies, procurement officers and technical-assistance providers.

The problem, then, is larger than unequal funding. We have built an economic-development system organized to attract and accommodate scale rather than identify potential and helping it scale. Transformation will require changing what our institutions are designed to see, value and invest in.

We’re not starting from scratch

California does not lack organizations committed to helping small businesses. Across the state, chambers of commerce, community lenders, technical-assistance providers, economic-development agencies, government programs and nonprofit organizations are doing important work.

What is true though is that many of these organizations are competing for the relatively small share of funding and institutional attention left over after major corporations and development projects have received the largest investments. Programs are often funded separately, for limited periods, and around narrow activities. Each organization must pursue its own grants, meet its own requirements and demonstrate its own results. 

Unsurprisingly, this produces a fragmented ecosystem. For someone running a business, managing payroll, serving customers and caring for a family, that burden can become overwhelming. Business owners do not have unlimited time. Often, they have no time at all.

The challenge is even greater for entrepreneurs who have historically had less access to capital, professional networks, and trusted advisors. A business owner may be ready to expand but unable to qualify for a conventional loan. Another may qualify for financing but lack the operational support needed to use it effectively. Others may never hear about available resources because outreach does not reach them in their language or geography.

Today, we do not lack good programs or committed people. What we have is a collection of organizations forced to compete for limited funding while also being expected to provide entrepreneurs with a seamless path through the system. That is an impossible standard without deeper coordination and investment. A functioning small-business ecosystem requires sustained funding, shared infrastructure and a common definition of what prosperity should produce.

New Models Are Emerging

SCALE Fresno began taking shape in 2024 around a simple question: What if the organizations supporting small businesses coordinated their funding, services and referrals so entrepreneurs could move through one connected system rather than a series of separate programs?

That is what The James Irvine Foundation is supporting through SCALE Fresno: coordinated funding for a coordinated regional approach. Rather than making isolated investments in individual programs, the model invests in the ability of organizations to work together around a common goal and shared plan. One year in, SCALE Fresno has maintained partnerships across more than 20 lenders, business-support organizations, public agencies and community partners. 

The organizations are building the elements of a functioning small-business ecosystem through an Investable Plan that identifies coordinated projects for public, private and philanthropic partners to support. The plan calls for more than $30 million in flexible capital for Fresno County entrepreneurs, including microloans, grants, credit-building products and other tools designed to address persistent financing gaps. It also sets goals for the number of businesses served, the expansion of industry-specific support and greater reach into rural communities.

If done right, the potential impact is significant, Fresno County. Fresno County has more than 65,000 businesses without paid employees and 19,144 employer establishments, nearly 95 percent of which have fewer than 50 employees. The county is also home to more than 5,400 minority-owned employer firms, in addition to thousands of minority-owned businesses without employees. Helping even a portion of these businesses become more stable could have a meaningful regional impact. A self-employed entrepreneur who hires one or two people creates new jobs, a small company that increases revenue can support higher wages and a business that becomes creditworthy and profitable can also become a source of long-term wealth for its owner’s family.

After a year of developing this model, SCALE Fresno is convening the SCALE Success Summit on September 16–17 to bring these ideas into public view, share lessons from the field and examine what still needs to be built. The Summit organizes the conversation around the five connected areas at the heart of the SCALE model:

Systems asks how entrepreneurs can be placed at the center, with shared standards and stronger coordination among organizations. The system, rather than the business owner, should take responsibility for connecting the pieces.

Capital asks whether entrepreneurs can access the right kind of financing at the moment they need it and through a partner they trust. This includes recognizing that immigrant entrepreneurs may have viable businesses and reliable customers without the conventional credit history or banking relationships traditional lenders expect.

Access asks whether support is usable to the businesses it is intended to serve. Services must be offered through trusted organizations and in the languages, locations and formats entrepreneurs can use.

Leadership recognizes that strong businesses depend on strong organizations. Lenders, chambers, technical-assistance providers and community organizations need the staff, technology, partnerships and sustained funding required to support entrepreneurs beyond a single class, loan or interaction.

Evidence asks whether the system is  producing stronger businesses. Better data can show who the region’s small-business owners are, what they need, which approaches are working and where entrepreneurs are still falling through the gaps.

The SCALE Success Summit creates an annual opportunity to examine these questions and improve the ecosystem together for the hundreds of other communities with promising small businesses. It is also making a broader statement: the time has come to invest in small-business systems with the same level of coordination and intention applied to major corporations and development projects for decades.

We hope you’ll join us for this important conversation.

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